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Data Protection Policy

Effective Date: 3rd March 2025 Last Updated: 16th May 2026

1. Introduction

At STRIQE Ltd. (“we”, “our”, “us”), we believe that protecting personal data is part of responsible leadership. We are committed to safeguarding the privacy, security, and rights of our customers, learners, and website users.

 

STRIQE Ltd. acts as the Data Controller for all personal data collected through our website, consultancy services, and learning & development programmes (“courses”). We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Scope

This policy applies to all personal data processed by STRIQE in connection with:

  • Consultancy and advisory services

  • Learning & development programmes

  • Website interactions, analytics, and communications

It applies to all staff, contractors, and partners handling personal data on behalf of STRIQE.

3. Personal Data We Collect

We may collect the following categories of personal data:

  • Identity and contact information: name, address, email, phone number

  • Payment and transaction details: billing address, purchase history

  • Service‑related information: project details, preferences, course participation

  • Technical data: IP address, device information, cookies, analytics

  • Communication data: enquiries, feedback, and correspondence

We do not intentionally collect data relating to children under 16. If you believe such data has been provided, please contact us so we can remove it.

 

4. How We Use Personal Data

We process personal data for the following purposes:

  • Delivering consultancy services

  • Providing learning & development content and course access

  • Managing customer relationships and responding to enquiries

  • Processing payments and maintaining financial records

  • Improving our website, services, and user experience

  • Meeting legal, regulatory, and contractual obligations

 

5. Legal Basis for Processing

We rely on the following lawful bases under UK GDPR:

  • Contractual necessity: to deliver services you have purchased

  • Consent: for optional activities such as marketing communications

  • Legal obligation: for tax, accounting, and regulatory requirements

  • Legitimate interests: improving services, ensuring website security, preventing fraud

Where consent is used, you may withdraw it at any time.

 

6. Data Sharing

We do not sell personal data. We may share data only with:

  • Trusted third‑party processors who support our operations (e.g., cloud hosting, payment processors, learning platforms, IT support)

  • Regulators or authorities where legally required

All third‑party processors are vetted for compliance and bound by data‑processing agreements.

 

7. International Data Transfers

Some of our service providers may process data outside the UK. Where this occurs, we ensure appropriate safeguards are in place, such as:

  • UK adequacy regulations

  • Standard Contractual Clauses (SCCs)

  • Additional technical and organisational protections

 

8. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy. Indicative retention periods include:

  • Customer and project records: up to 6 years after contract completion

  • Financial records: 6 years (legal requirement)

  • Website analytics: typically 12–26 months

  • Enquiries: up to 12 months

After these periods, data is securely deleted or anonymised.

 

9. Data Security

We implement appropriate technical and organisational measures, including:

  • Encrypted systems and secure servers

  • Access controls and authentication

  • Regular security reviews and audits

  • Staff training on data protection

 

10. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent

To exercise your rights, contact us at help@striqe.co.uk.

 

11. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyse traffic. For full details, please refer to our Cookie Policy.

 

12. Policy Governance

STRIQE’s Data Protection Lead oversees compliance with this policy and manages data subject requests. For any concerns, please contact us using the details below.

 

13. Updates to This Policy

We may update this policy to reflect changes in law or our practices. The latest version will always be available on our website.

 

14. Contact Information

STRIQE Ltd.  Unit 2, Hillside Pepper Hill, Great Amwell Ware, Hertfordshire SG12 8SN

Email: help@striqe.co.uk

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