Frequently Asked Questions
Welcome to the STRIQE.co.uk FAQ section! Here, you'll find answers to commonly asked questions about our services, policies, and technical support. We’re committed to making your experience seamless, so if you can’t find the information you need, please feel free to contact us at help@striqe.co.uk.
A: STRIQE.co.uk is an eCommerce platform offering digital training content and consultancy services for individuals and businesses. We focus on Learning & Development, enabling personal and professional growth.
A: Our services are designed for anyone seeking high-quality training resources or advisory support, whether you're an individual learner or a corporate client.
A: Yes, purchasing and accessing our digital training content requires registration as an authorised user to ensure a secure and personalized experience.
A: Simply click the "Sign Up" button at the top of the page, provide your details, and follow the prompts to create your account.
A: Click "Forgot Password" on the login page and follow the instructions to reset your password. You’ll receive an email with further guidance.
General Information
Account Setup
We accept major credit and debit cards, PayPal
A: Yes, we use industry-standard encryption and security measures to protect your financial and personal information during transactions.
A: If you have completed less than 25% of the course, you may request a refund within 14 days of purchase. Refund eligibility is detailed in our Refund Policy.
A: We will repair or replace faulty content. If this is not possible, you may request a refund. Faults should be reported to help@striqe.co.uk.
Purchasing & Payments
Refund Policy
A: Please contact our support team at help@striqe.co.uk, providing your name, proof of purchase, and details of the issue.
A: STRIQE content is compatible with most modern devices and browsers, including Chrome, Edge, Safari, and Firefox on desktop, tablet and mobile.
A: STRIQE Accreditation ensures our consultants meet high standards of professional reputation, credible service, and excellence in delivery. These are some of the best in the industry and will add considerable value to your business using their services.
A: If you experience any issues, please contact us at help@striqe.co.uk, detailing your concerns for resolution.